Industry statistics

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Pricing at hotels has changed dramatically in the last ten years. First the advent of OTAs provided transparency. Now consumers layer on top of this access to the views of other buyers. So where does price sit in the hierarchy of decision making?

N...

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Top Risks for 2014

by Ian Graham on 16.01.2014 15:27

As a customer, I came across this short video message from the Chief Economist at HSBC. You don’t need to be an economist to realise that he has some interesting thoughts on which global issues are worthwhile to keep an eye on by executives in, or a...

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We are delighted to share with you the key findings of the Mazars annual survey of leading firms in the hospitality and leisure sector which reveal key challenges and opportunities facing the industry.

For the second year running, we surveyed a cr...

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The best job in the world?

by Ian Graham on 08.01.2014 14:53

My all-time favourite book is Siddhartha by Herman Hesse – a journey into Buddhism. So I often think about my next life. I am pretty convinced that next time round I will take the leap into hotel general management rather than stay, as I did, in the...

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An interesting read........
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London is one of the most visited cities globally and by far the most popular destination for international arrivals. Despite the "halo" effect of the Olympics the international visitor numbers, during the first 6 months of 2013 reached 7.9 million ...
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Mazars 2013 Hospitality & Leisure Survey is here … If you work in an H&L  business pls do take part 

link: http://bit.ly/16o7Mb4

The results of the survey will be shared back with the commutnity before Christmas.

If you have any questions...
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This has come into my inbox - a high level summary of first half performance at UK hotels – which you may find interesting. And encouraging! Trying to look though the one-off issues of the Olympics, Jubilee etc, it seems as if we have got both...
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The World Travel and Tourism Council has forecast that China will become the largest outbound tourist market globally by 2023 in its Economic Impact 2013 update. Yet fairly few hotels in the United States or Europe provide services tailored towards ...

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Pay attention!!! - Chinese outboard tourism grew by 16% (yes that’s right sixteen percent!!!) in the first quarter of the year to 22.6 million trips, according to figures from the China National Tourism Administration. The United Nations World Touri...