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Realising the business potential of new web technologies

There are plenty of new web technologies that can make an accountant's life easier.
Do any members of IT Counts have examples of how they have used new web technologies to generate more qualified leads and profitable work?

I'd be most grateful if you could share your experiences and ideas here please. I'd be very happy to provide credit and link to you/your firm if I reference your examples in my forthcoming talk at Softworld.